Getting customers on your site across the line to sign up should be an easy process. Unfortunately, up to 30% of potential customers bail during the onboarding journey.
In our recent report we uncovered why customers become disinterested in your KYC journey and the pain points that make them decide against signing up and depositing.
Catch up with Andy McCarron, Managing Director of SBC Gaming as well as David Pope, Marketing Director of HooYu and Martyn White, Head of Gaming at HooYu to discuss how you can keep customers engaged so they glide through their KYC journey.
we’ll be covering:
- Common mistakes in the customer onboarding journey
- Why customers become disengaged as they sign up
- How to improve your journey and keep customers interested
