Global KYC technology | Increase integrity of AML checks

Drive a smooth customer onboarding journey with HooYu

We believe our clients want to focus on their core business rather than having to develop and maintain onboarding journeys. That's why we provide a low-code-no-code mobile-centric journey that has been tested on millions of users, saving our clients valuable resource optimising the onboarding process.

Our onboarding UI & UX is used to build configurable journeys that can be deployed easily with little or no tech resource required client-side.

UI & UX tools

Carefully designed and refined user guidance and dynamic messaging to help your users sail through KYC. Choose what language the UI is presented in…Start on one device and continue later on another device…Trigger reminders to help get the customer over the KYC finishing line…

Read about the HooYu UX

Configurable journeys

With the HooYu journey, you're in control. Clients can easily configure settings, rules and logic for different customer risk, product or lifecycle scenarios. Our client portal allows you to design and deploy customer journeys, all without the need for developer resource.

Learn about journey configuration

Easy deployment

Do you onboard customers via browser or app? Do you want API integration or to trigger HooYu through your back office teams? HooYu is designed for easy deployment with easy-to-understand results, reports and audit trail.

Read up on deployment methods

Customised branding

The HooYu UI comes with full customisation options so your customer experiences a consistent onboarding journey in your site or app. Customise individual HooYu UI elements or use our CSS editor for complete control.

See HooYu customisation options

Get started with HooYu

Want to see the HooYu Journey?

We enjoy working with our clients to help them build configurable, customised onboarding journeys. Here’s a couple of frequently deployed journeys so you can see a configurable, customised HooYu journey in action.

Select use case to see sample journey

Financial services
KYC onboarding
Online gambling
age verification
Online gambling
pay out AML check

Customer is welcomed into the HooYu journey and given context and guidance as to what they have to do in their journey.

Customer is asked to perform liveness detection and selfie is captured for facial biometrics

Customer is asked to take photos of a specified ID or proof of address document.

Customer passes KYC and is driven forward in their journey

Customer is welcomed into the HooYu journey and given context and guidance as to what they have to do in their journey.

Customer is asked to provide selfie for facial biometrics

Customer is asked to take photo of a specified ID document

Customer passes KYC and is driven forward in their journey

Customer is welcomed into the HooYu journey and given context and guidance as to what they have to do in their journey.

Customer is asked to provide selfie for audit trail

Customer is asked to take photo of specified payment card

Customer passes AML checks and is driven forward in their journey

We're working with HooYu to help make our onboarding journey smoother and to manage fraud risks earlier on in the customer journey.

VP Risk & Compliance, Trussle

Resources

Blog

Five ways to improve your customer onboarding journey

On-demand webinar

On Demand – Webinar: Stop losing 30% of customers at sign up and improve your KYC journey

Blog, Video

Video: Abandonment in account opening – is it a leaky bucket that needs fixing?

Blog

How to reduce customer abandonment with KYC

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